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Caregiver Testimonials

Caregiver Reviews

We take great pride in hiring the best caregivers in the industry and providing extensive training and support to them. Below are some thoughts about working with us that our caregivers have shared with us. We have also been recognized as an Employer of Choice by Home Care Pulse (an independent 3rd party that benchmarks home care agencies likes ours nationally using caregiver surveys)!
 
 

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Home Care Assistance Testimonials

“Approximately one year ago, after having spent 9 months with my current agency/employer, I made the decision to seek out an agency I felt would more closely mirror my individual passions within the home care industry; more specifically that of a Caregiver/Certified Nurse Assistant.

Thus began what would become a rather lengthy online process of sorting through the myriad of agencies within the Coachella Valley. Needless to say there is no shortage of home care companies that “claim” to be the best choice for your loved one(s). Many make false and misleading statements to the effect that they are the “only” agency licensed by the state of California as regards various licensing requirements. This is simply not the case.

During my research I learned a great deal. Not just the positive attributes that make a great company but the negative as well that make for a mediocre company too. A good deal of information can be gleaned from a companies website if you take the time to read it. Sadly, too few families end up hiring the best agency for their specific needs because they didn’t perform their due diligence. I can’t stress how important vetting each and every possible agency is.

You may be wondering, what does a family search for an appropriate home care agency have to do with my specific employer search. Well, the two are intertwined very closely. I came to realize that the best fit for me would be to seek out an agency that met most if not all of a family’s needs and thus my needs in turn.

It was a stroke of luck that brought me to the Home Care Assistance of Palm Desert website. I knew immediately, after spending very little time perusing the site, that this company may very well be the employer I was seeking. I continued to dig deeper into the website, becoming more impressed with each paragraph I read. It became increasingly easier to ascertain that there was something unique to the entity and their philosophy. I particularly liked the fact that the owners were very involved in all aspects of the organization. I had yet to see this with previous employers. Their commitment to assist seniors thrive and reach their maximum potential regardless of age cannot be understated.

Their hiring practices are also unrivaled in this industry; hiring just one of every 25 applicants. Here I sit now, about to celebrate my one year anniversary with Home Care Assistance. I’m so glad I made the effort to seek out a suitable employer who’s philosophy matched that of mine. I have come to thoroughly enjoy working with the owners and smaller, but no less efficient, office staff. I particularly like the respect and wonderful work environment afforded to each and every employee.

It’s very important to note that everything you have read was composed and written by a current employee of Home Care Assistance of Palm Desert. The opinions expressed are entirely my own and I was in no way, shape or form coerced into expressing these opinions; whether they be positive or negative. I sincerely hope anyone contemplating or currently in need of a home care agency in the Coachella Valley provide Home Care Assistance with the opportunity to meet with them and explain their very unique approach to caring for seniors and those with unfortunate disabilities.”

— Respectfully, Todd White, Palm Springs

“Since the day of my Orientation I was so impressed by Home Care Assistance and the company’s methods of Caregiving, I knew this was a Company I wanted to work with.
Most companies I have worked for in the past years have had no interest in the quality of the Caregiver and very little interest in the daily needs of a Client.
Our seniors are very special people. Home Care Assistance believes that, as do I. This is what makes Home Care Assistance stand out from the rest.
I am very proud to represent the Company and look forward to much more time working with executives who truly want the best from a Caregiver and the best for the Client.”

— Respectfully, Maureen M

“I would like to thank you, for interviewing me last October, 2015, for a job as a caregiver in your organization.  It was a first for me, doing an online application applying for a job, something I knew nothing about. I filled out application, leaving some blank spaces, but you were kind enough to call me back and explain them. Two days later I was called in and with other job seekers applying, was treated fairly, and I was told out of some 30 people usually only 3 were brought back for orientation. Being I was older, said goodbye to job, but surprise, was called back, and hired . I had good references, as I had gone to school in Florida and was a CNA, and had many things in common with the clients I would care for.  I was off and running and thrilled to be chosen by such a young new business.
I am pleased with the Company, owned by Nikhil A. Mehta, Owner/CEO and his wife Kavita Mehta. They are both hard working , in a stressful field, with never ending calls, and when they say 7 days a week, 24 hours, it is meant and followed thru. This business trains their employees, making their employees valuable to their clients. We have courses online monthly, we are asked if we have any problems, and they listen, something many employers do not do.
They meet us at new clients’ homes to introduce us and to make sure we will work out with the client and their circumstances. They have to depend on those they hired to do a good job, and that their caregivers all get along, working as a unit. I am proud to work for this growing company, and I tell people I know that I have a job that makes my day pleasant. I am also pleased to know Janetta Rhodes, a trooper in all ways, as she roller skates instead of walking. My best to this growing company, Home Care Assistance of Palm Desert.”

— Respectfully, Saundra Kaye Houston, Caregiver of the Month, February 2016

“What is a Caregiver?
I am sure your first answer would be;  
“To give physical assistance to a person unable to care for themselves.”
Yes… you would be correct with that accurate answer.
However, that is just a small part of what is involved in being a caregiver.
As a Caregiver, representing Home Care Assistance, we are taught and expected to be as stated above but encouraged to offer much more.
Creating an environment of calmness and purpose in a client’s day through communication and social ties helps to fulfill the loneliness and pain they might be experiencing.  In addition, fresh and healthy meals cooked with the foods they enjoy can light up one’s face and attitude. 
Personally being a Caregiver is not just a job but a calling that fulfills my soul.”

— Respectfully, Marsha Winner, Caregiver of the Month, August 2016

“I feel that I work for an outstanding company because they care about caregivers as much as they care about clients. They make sure that they train us and they give us support and advice any time I call them. They also encourage us to go beyond just physical needs to encourage us to also focus mental and social needs of our clients.
I also enjoy doing the Cognitive Therapeutics Method program. I wish I had this program in the past because I could have helped so many people! CTM has improved my client’s mental ability and also her physical abilities. She now sees all the possibilities and wants to do so much more in her life!”

— Respectfully, Jill Lopez